Government agencies are being asked to take on more work and provide better services without increased funding. Agencies are seeking solutions that allow them to do more with less. As more digital government mandates come from central governments, agencies at all levels are being strongly encouraged to digitize content, automate processes, and communicate electronically with all their constituents to ease the doing of business with the government. Agencies that do not develop intelligent and dynamic digital processes will not meet citizen expectations, while experiencing higher cost and risk.